Privacy Policy

Who We Are

We are Disney Best Services, doing business as Disney Best Services, a bathroom remodeler located at 1 Mary Beth Ln, East Harwich, MA 02645.

We serve homeowners across Cape Cod and the South Shore, including Provincetown, Truro, Wellfleet, Eastham, Orleans, Chatham, Brewster, Harwich, Dennis, Yarmouth, Hyannis, Centerville, Osterville, Cotuit, Mashpee, Falmouth, Bourne, Plymouth, Sagamore, Sandwich, Barnstable, and Nantucket.

For any privacy-related questions or requests, please reach us by email, phone, or mail using the contact information above.

Information We Collect

Information You Give Us Directly

When you call us, fill out our contact form, or request an estimate, you may share your name, phone number, email address, home address, and details about your project. We collect only what you provide.

Information Collected Automatically

Payment Information

When you make a payment online, that transaction is handled by a third-party payment processor. We do not store your card number or full payment details on our systems.

How We Use Your Information

We use the information you share with us to:

• Respond to your inquiry and provide estimates for your project.
• Schedule consultations and coordinate your service.
• Contact you about your project by phone, email, or text message, with your consent.
• Process payments for work completed.
• Meet our legal and business obligations.

We do not use your information for automated decisions that produce legal effects or significantly affect you.

We do not use your information to send you unrelated marketing from other companies.

How We Share Your Information

We do not sell, rent, or share your personal information, including your mobile phone number and SMS opt-in, with third parties or affiliates for their own marketing purposes. Mobile opt-in data is never shared with anyone for any purpose other than delivering the messages you requested.

Service Providers

We may share limited information with vendors who help us operate our business. These are companies that handle specific tasks on our behalf, such as payment processing and scheduling tools. They are permitted to use your information only to perform services for us. They may not use it for their own marketing.

Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights and the safety of others.

Business Transfer

If Disney Best Services is acquired or merged with another business, your information may transfer as part of that transaction. We will notify you if that happens and if your information will be governed by a different privacy policy.

We never share mobile opt-in data or SMS consent with third parties or affiliates for marketing. Under no circumstances is your phone number sold.

SMS and Text Messaging

How You Opt In

When you provide your phone number through our contact form or directly by request, you may choose to opt in to receive text messages from Disney Best Services.

We use texts to coordinate your inquiry, estimate, scheduling, and service updates. Consent to receive text messages is not a condition of purchase or service.

What We Send

We send texts related to your project only, including appointment reminders, estimate coordination, scheduling updates, and direct replies to your questions. We do not send promotional blasts or marketing texts unrelated to your inquiry.

How Often

Message frequency varies based on your interaction with us. Most contacts receive only a handful of messages tied directly to their project.

Message and Data Rates

Message and data rates may apply, depending on your carrier and plan.

To Stop Receiving Texts

Reply STOP at any time. You will receive one confirmation message and no further texts.

For Help

Reply HELP or contact us at +1 (774) 383-1046 or rankinedisney@hotmail.com .

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

No Sharing of SMS Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

If you use a standard browser, you can control or disable cookies through your browser settings at any time. Disabling cookies may affect how some parts of the website function.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or out of date.
• Request deletion of your information, subject to our legal obligations to retain certain records.
• Opt out of text messages at any time by replying STOP.
• Opt out of marketing emails at any time by using the unsubscribe link in any email we send.

To exercise any of these rights, contact us at rankinedisney@hotmail.com or +1 (774) 383-1046 . We will respond promptly.

Massachusetts Residents

Massachusetts law provides residents with rights regarding their personal information held by businesses. You may request access to or deletion of information we hold about you by contacting us directly at the address above.

Data Retention and Security

How Long We Keep Your Information

We keep your information for as long as needed to provide services to you, manage our business relationship, and meet our legal and tax obligations. When information is no longer needed, we delete or de-identify it.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, loss, or misuse. We limit access to your information to the people who need it to do their work.

We will never claim that any system is perfectly secure — no system is. If we become aware of a security incident affecting your information, we will notify you as required by law.

Children's Privacy

Our website and services are intended for adults. We do not direct our services to children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

If you believe a child has submitted information to us, please contact rankinedisney@hotmail.com and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the effective date shown at the top of this page. We encourage you to review it periodically.

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